Contact

Have a question? Looking for a specific banknote? Or just want to say hello?

We’d love to hear from you.

 

Contact us

E-mail

info@uncnote.com

Instagram

@uncnote

WhatsApp

+447988646278

Answers

Max. 24 hours

Legal notice

Shipping Policy

  • Shipments are dispatched via Correos España from Valencia, Spain.
  • All orders include certified tracking numbers.
  • Delivery times may vary depending on the destination country.
  • In the unlikely event of loss, we will reimburse the full purchase value.
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Cancellation and Returns Policy

  • All items can be returned within 15 calendar days from the date of receipt.
  • If a banknote is out of stock, we will refund the full purchase value.
  • Banknotes must be uncirculated and in their original packaging.
  • To initiate a return, contact us at info@uncnote.com.
  •  

Business information

Tax Information

  • Uncnote is a brand of Genumis (www.genumis.es)

  • CIF / NIF: X6152832X

  • Fiscal Address: C/ Caravaca 11 – 46021 Valencia, Spain

Commercial Information

  • We sell collectible banknotes worldwide.

  • Prices are shown in EUR / GBP / USD and include applicable taxes where required.

Privacy policy

Data Collection

  • We collect personal data such as name, email, shipping address, and payment information to process orders.

  • Your data is never shared with third parties, except for shipping purposes (e.g., Correos España or other carriers).

Data Protection

  • We comply with GDPR regulations.

  • You have the right to access, correct, or request deletion of your personal data.

  • To exercise your rights, contact us at info@uncnote.com.

Cookies

Cookies Policy

  • Our website uses cookies to improve user experience and analyze traffic.

  • By using our website, you consent to the use of cookies.

  • You can manage or disable cookies in your browser settings at any time.

Terms and conditions of sale

Website Conditions

  • By placing an order, you agree to our policies outlined above.

  • Prices, availability, and shipping costs are subject to change without notice.

  • The store reserves the right to refuse any order for legal or security reasons.

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